Evaluation of Primary Health Care Services in Qayyarah Health Centers: Across-sectional study

Background: Primary health care includes the basic health needs of the individual and society and ranges from awareness and prevention to treatment. Utilization of basic health care services is one of the most important problems in disadvantaged regions. The aim of this study is to find out the current patterns of health care utilization  among residents of the Qayyarah city in Northern Iraq. Providing quality health services. also ensures the protection and development of human resources, which is the most basic structure for the development of a country.

Methods: a descriptive study was conducted for ( 400) beneficiaries aged between 18-65 years and over who went to primary health care centers in the city of Qayyarah, Northern Iraq, from 1st January 2022 to 1st August 2022. The questionnaire which used to collect the data was developed by researcher based on standard questionnaire.

Results:  The study results reveal that 80% of participants had used primary healthcare services at least once in the past year, with acute illnesses being the most common reason for seeking care. Factors such as age, income level, education level, and perceived quality of healthcare services were found to influence healthcare utilization.

Conclusions: Participants who used healthcare services had better health outcomes than those who did not use these services.

Recommendations: To improve access to primary health care services, we recommend providing health care centers in remote rural areas. public health campaigns should be launched to increase awareness about the importance of preventive care and chronic disease management.